Stay off the roof
Send photos from the ground
Do not climb onto the roof to take photos or check under the panels. Photos from the ground are enough to start the conversation.
Tell us the roof type, building height, panel layout and any access restrictions you already know about.
If there may be an active nest, eggs or young birds under the panels, tell us before the work is booked. It can change what can be done and when.
What to send
- Ground-level photos of the roof and solar panels.
- The panel edges birds appear to use.
- Noise, droppings or nesting material you have noticed.
- The roof type, building height and known access restrictions.
- Any signs of an active nest, eggs or young birds.