Before you book
Tell us where you are seeing them
Do not worry if you do not know the cockroach type. Tell us its size and colour, where you saw it and send a clear photo if you have one.
Repeated small cockroaches around kitchens or appliances can need a different approach from an occasional larger cockroach. We have a separate German cockroach page if that is what you think you are seeing.
Tell us about food areas, pets, children, anything already sprayed and any cupboards or rooms that are hard to reach. We will explain the preparation before the visit.
Cockroaches can contaminate food and food-preparation surfaces as they move between waste, drains and harbourage. That is a general hygiene risk, not proof that a particular surface at your property is contaminated.
What to tell us
- Where you have seen cockroaches or other signs.
- Whether the sightings are occasional or keep happening.
- The approximate size and colour, or a clear photo.
- Any spray, bait, cleaning or previous treatment.
- Food areas, pets, children or access issues we should know about.
Source: World Health Organization