Before we arrive
A few details can save time
You do not need to identify the ant. Show us where the trail is, when it is busiest and whether it is inside, outside or moving between the two.
If you have already used a spray or bait, tell us what you used and where. It can change the trail and help explain what you are seeing now.
We may need to look inside and outside around the trail before deciding how to treat it. We will tell you if anything needs to be moved first.
Ant treatment works best when the trail, likely nest area and conditions supporting the activity can be checked. Spraying only the ants you can see may not reach the colony.
What to tell us
- Where the trail starts and where it goes.
- When the ants are most active.
- How long the problem has been going on.
- Any spray, bait or cleaning already tried.
- Any pets, children or access issues we should know about.