Bed bug control

Worried you may have bed bugs?

Tell us what you have found, which room it is in and whether the signs keep appearing. A photo can help us work out what needs checking.

Ask about bed bug control Call 0400 822 800

Sleeping areas checked
Photos can help
Preparation explained first

Pest control technician working outside a Blue Mountains home

On the job

What to expect

What to check before you call

Bed bugs can be hard to identify. Do not pull the room apart—tell us what you have noticed and where.

Insects around the bed

Tell us where you found the insect and send a clear close photo if you can take one safely.

Marks near sleeping areas

Dark marks, shed skins or spotting around mattress seams, bed frames or nearby furniture can be worth checking.

Which rooms are involved

Let us know whether the signs are in one bedroom or have appeared around other sleeping or lounge areas.

Do not move items yet

Wait for preparation advice before moving bedding, furniture or luggage into another room.

Before we arrive

Keep the room as it is until we talk

Bites alone do not prove bed bugs. Tell us about any insects, dark marks, shed skins or spotting you have found around the bed and nearby furniture.

Let us know which rooms are involved, when the signs first appeared and whether there has been recent travel, luggage or second-hand furniture in the room.

Do not spray, throw out furniture or move items to another room before we talk. We will explain the preparation once we understand which rooms and items need checking.

Bed bugs are not known to spread disease, but bites can cause skin reactions and surviving eggs can lead to activity after the first treatment. That is why clear preparation, monitoring and possible follow-up matter.

What to tell us

What you found and whether you have a clear photo.
The room, bed, furniture or items involved.
When the signs first appeared and whether they keep returning.
Any recent travel, luggage or second-hand furniture.
Anything already moved, cleaned, sprayed or thrown away.

Source: healthdirect

The process

How bed bug control works

We start with the signs and rooms involved, then explain the preparation and treatment for the job.

01

Tell us what you found

Describe the signs, rooms or items involved, when they appeared and any photos you have.
02

Check the room

We inspect the bed, nearby furniture and other places that may need checking.
03

Explain the preparation

We tell you what needs to be moved, washed, cleaned or left in place before treatment.
04

Treat and monitor the problem

We carry out the treatment and explain what to watch for afterwards and whether another visit is needed.

Common questions

Bed bug control questions

Do not start moving or throwing things away. Tell us what you have found and which rooms are involved.

Can bites confirm bed bugs?

No. Bites can have different causes. Look for other signs around the bed and send us a clear photo of any insect or marks you find.

Can a photo identify a bed bug?

A clear photo can help, but we may still need to check the room and nearby furniture before confirming the problem.

Should I move or throw away furniture?

Not before we talk. Moving or throwing out items may spread the problem or make it harder to check the room properly.

What do I need to do before treatment?

We will give you room-by-room instructions for bedding, furniture and personal items once we know which areas need treatment. Do not move items into another room before those instructions arrive.

Will I need another visit?

Follow-up may be needed when eggs hatch or activity continues after the first treatment. We will explain what to watch for and when the rooms should be checked again.

Worried about bed bugs?

Talk to us before moving anything

Send a photo if you have one and tell us which room is involved and what you have found.