Tell the story in the order it happened
Begin with the first sign you noticed. Say where it appeared, what happened next and whether it has returned. Mention anything in the area that was later cleaned, moved, repaired or sprayed.
If you already have a photo, it can help show a sign that is no longer there. A photo is not needed to start the enquiry.
The gap between signs can be useful
A scratching sound may last for a few minutes. Insects may appear on several nights, then disappear. Droppings may return after an area has been cleaned. Tell us about that timing in ordinary words.
If somebody else noticed the sign, include what they remember as well. Keep a different clue in another area separate so the technician can check both properly.
We check what is there now
The technician starts in the area you described and checks other relevant places that can be reached. Your timeline provides context, while the current signs guide the inspection. We will explain the findings and recommend what should happen next.
When treatment is suitable, we will set out the work, preparation and advice for afterwards. If another person is providing access, tell us who the technician should meet and who should receive the service information.
Leave live termites undisturbed
If you find live termites or mud-like workings, leave the area undisturbed. Do not spray them or break the workings open.
A termite inspection allows the technician to check the relevant areas for signs of activity. We will explain the findings and discuss suitable treatment or management options for the property.
Ask about pest control in Linden
Blue Mountains Pest and Termite Control is licensed and insured. Call 0400 822 800 or use the online enquiry form with the Linden property address and tell us what you have noticed. We’ll arrange a time to visit and explain what happens next.