Commercial pest control

Pest problems at your workplace?

Tell us the pest, the areas involved, your operating hours and any restricted rooms. We plan the visit around the site and explain the work first.

Ask about commercial pest control Call 0400 822 800

Site contact confirmed
Access planned
Work explained first

Pest control technician working outside a Blue Mountains building

On the job

What to expect

What we need to know about the site

Tell us how the premises is used, where the pest is showing up and anything that changes when we can get into the area.

Where is the problem?

Name the rooms, work areas, common areas or outside spaces involved and when the pest appears.

How is the premises used?

Tell us if the site includes food preparation, stock, storage, customer areas, tenants or shared spaces.

When can we get in?

Share operating hours, restricted rooms, keys, inductions and the person who can arrange access.

What has already been done?

Mention cleaning, repairs, products or previous pest control in the areas involved.

Before the visit

Give us the site details before we book the work

Commercial pest control starts with how the premises is used and where the problem is showing up.

Tell us about operating hours, restricted rooms, food or stock areas, waste, water and the person who can arrange access.

We will explain the preparation, the areas we can work in and what will be done before the job starts.

What to send us

The type of premises and the best site contact.
The pest or signs seen, including where and when they appear.
Food, stock, storage, waste, water or sensitive areas nearby.
Operating hours, restricted rooms and access instructions.
Cleaning, repairs, products or pest control already tried.

Premises context

Different sites need different details

Tell us which parts of the premises are involved so access and preparation can be planned properly.

Schools and community premises

Tell us which rooms or outside areas are involved, the hours the site is used, restricted areas and who can arrange access.

Hospitality and food premises

Tell us where the signs appear and about nearby food preparation, stock, storage, waste, water, customer and staff areas.

Strata and managed properties

Tell us whether the problem is in a unit, common area or outside space, who can provide access and whether approval is needed.

The process

How we plan commercial pest control

We start with the pest, the site and access, then explain the preparation and work.

01

Tell us about the site

Share the pest, the places involved, operating hours, restricted rooms and the best site contact.
02

Check the problem areas

We inspect the places involved and look at nearby food, water, waste, storage, shelter and entry points.
03

Agree on the work

We explain the preparation, the areas to be treated and anything that cannot be done during the visit.
04

Record what to watch for

We explain what the site contact should watch for and whether another visit is needed.

Common questions

Commercial pest-control questions

Tell us about operating hours, restricted rooms and sensitive areas before the visit is booked.

Can the visit be planned around our operating hours?

Tell us the operating hours and any times or rooms we need to avoid. We will confirm what can be arranged before the booking.

What information should the site contact send?

Send the pest or signs seen, the places involved, timing, photos if available, access instructions and anything already tried.

Can you arrange access for strata and managed properties?

Tell us about units, common areas, tenants, keys, approvals and the person who can arrange access.

What should a food or hospitality site tell you?

Tell us about food preparation, stock, storage, waste, water, customer and staff areas near the pest problem.

Does every commercial site need follow-up?

No. Some sites need one visit; recurring activity, several affected areas or operating conditions may need monitoring or another visit. We will explain the reason before that work is arranged.

Pest problems at the site?

Ask about commercial pest control

Tell us about the pest, the areas involved, operating hours and access.