Start with the address and what you have noticed
You do not need to identify the pest before getting in touch. Begin with the property address, then describe the first sign that caught your attention and the room, outside area or shared space where it appeared.
If the activity comes and goes, tell us when you tend to notice it and whether it has returned to the same place. A clear photo can also help if the sign is no longer visible.
What happens at the visit
Once a visit is arranged, the technician can begin with the area you identified and check other accessible places that may be relevant. We will then explain what was found and what is recommended.
If treatment is suitable, we will outline what it involves, which areas need attention and whether anything must be moved, cleared or made accessible. We can also explain what to expect afterwards and whether any follow-up is appropriate.
For rentals, managed properties and businesses
If someone else is organising the visit, let us know who can provide access and who should receive the service information. For a rental or managed property, that may be the property manager, tenant or another site contact. For a business, let us know about any access limits around the affected area.
We will explain any preparation before the appointment so the people involved know what is required.
Leave possible termite evidence undisturbed
If you find live termites or mud-like workings, leave the area undisturbed. Do not spray them or break the workings open.
A termite inspection allows the technician to check the areas that can be safely accessed for signs of activity, explain the findings and discuss suitable treatment or management options for the property.
Ask about pest control in Lawson
Blue Mountains Pest and Termite Control is licensed and insured. Call 0400 822 800 or use the online enquiry form with the Lawson property address and tell us what you have noticed. We’ll arrange a suitable time to visit and explain what happens next.