Describe the change before naming the pest
You do not have to identify the cause before contacting us. Point to the smallest useful location you can: the back of a pantry, one section of skirting, the ceiling above a bedroom, an outside wall or a particular storage area. Then describe what changed there.
Mention when you first noticed it, whether it has returned and whether anything in the area has already been moved, cleaned or treated. A clear photograph can also help if the sign is no longer visible.
Let each clue guide its own checks
The technician can start at the place you identified and examine other accessible parts of the property that may help explain the sign. If you have noticed something different elsewhere, mention that too so the technician can check each area properly.
After the relevant areas have been checked, we will explain the findings and the recommended next step. Any treatment proposed will be based on the pest activity and locations found during the visit.
Make the service easy to organise
Where treatment is suitable, we will describe what it involves, which areas need to be available and whether anything should be moved beforehand. You will also be told what to expect afterwards and whether a later check is recommended.
For a rental or managed property, tell us who can provide entry and who should receive the preparation and service information. A business can flag operating hours, locked rooms or other limits around the affected area before the appointment.
Leave possible termite activity undisturbed
If you find live termites or mud-like workings, leave the area undisturbed. Do not spray them or break the workings open.
A termite inspection allows the technician to check the areas that can be safely accessed for signs of activity and explain the findings. We can then discuss suitable treatment or management options for the property.
Ask about pest control in Blackheath
Blue Mountains Pest and Termite Control is licensed and insured. Call 0400 822 800 or book online for general pest control or a termite inspection in Blackheath. Tell us what you noticed and where it appeared, and we will organise a suitable time and explain any preparation before we attend.