Before you book
Start with the kitchen and nearby rooms
If you are not sure which cockroach you have, start with the general Cockroach page or send us a clear photo. We can help you choose the right booking.
Tell us where the cockroaches are appearing, how often you see them and whether they are around cupboards, sinks, appliances or food areas.
Preparation varies from job to job, so wait for our instructions before emptying cupboards or pulling the room apart. Tell us about anything you have already moved, cleaned or sprayed.
German cockroaches breed quickly and females carry egg cases with many eggs. Treating only the insects in view can leave hidden harbourage and egg cases active around cupboards and appliances. Activity around food areas also creates a contamination risk; it does not prove a particular surface is contaminated.
What to tell us
- The rooms and places where you are seeing them.
- How often they appear and whether the problem is spreading.
- The approximate size and colour, or a clear photo.
- Any spray, bait, cleaning or pest control already tried.
- Any cupboards, appliances or rooms that are hard to reach.
Source: World Health Organization