Spider control

Spiders or webs around the house?

Tell us where you see them and whether the problem is indoors, outside, around the roofline or in storage. Do not get close just for a photo.

Ask about spider control Call 0400 822 800

Safe-distance details
Webs and locations checked
Preparation explained

Pest control technician working outside a Blue Mountains home

On the job

What to expect

Stay back and tell us where they are

You do not need to catch the spider or know the species. Tell us where you are seeing spiders or webs and how often they return.

Do not catch or handle it

Keep your distance. Do not approach, capture or handle a spider just to show us what it is.

Show us the problem areas

Tell us if spiders or webs are indoors, outside, around storage, near the roofline or under the house.

Tell us when they appear

Let us know how often you see them, whether webs keep returning and if the problem has spread.

Mention anything already tried

Tell us about sprays, web removal or previous pest control in the same parts of the property.

Before you book

Tell us where the spiders and webs are

You do not need to name the species before calling. Describe the spider, where you saw it and whether you are also seeing webs or repeat sightings.

A photo can help if it can be taken from a safe distance. Do not approach, capture, handle or disturb a spider just to get a closer image.

Wait for our preparation instructions before clearing webs or moving stored items. Tell us about anything you have already sprayed, moved or cleaned.

Most spider bites cause local irritation, but some Australian spiders can cause serious harm. Do not handle a spider. Call Triple Zero (000) for a suspected funnel-web or other big black spider bite. Treatment can reduce spider activity, but it cannot promise a permanently spider-free property, especially outdoors.

What to tell us

Where you are seeing spiders or webs.
Whether the problem is indoors, outside, in storage or around the roofline.
How often they appear and whether webs keep returning.
Any photo taken without moving closer.
Any sprays, cleaning or pest control already tried.

Source: healthdirect

The process

How spider control works

We check where the spiders and webs are showing up, explain the preparation and treat the parts of the property involved.

01

Tell us where you see them

Describe the spiders or webs, the parts of the property involved and anything already tried.
02

Check the problem areas

We inspect the indoor and outdoor places involved, including areas around storage or the roofline that can be reached safely.
03

Explain the preparation and treatment

We tell you what needs to be moved or kept clear and which parts of the property need treatment.
04

Tell you what to watch for

We explain what to expect afterwards and whether another visit is needed.

Common questions

Spider control questions

Keep your distance and tell us where you are seeing spiders or webs. You do not need to know the species.

Do I need to know what type of spider it is?

No. Tell us what it looks like, where you saw it and whether you are seeing webs or repeat sightings.

Should I catch or move the spider?

No. Keep your distance and do not capture or handle it just to identify it or show it to us.

Can a photo identify the species?

A clear photo may help, but it may not confirm the species. Only take one without moving closer or disturbing the spider.

Should I clear webs or move stored items first?

Wait until we explain what needs to be moved or kept clear. Tell us about anything you have already cleaned, moved or sprayed.

What about spiders in the roof or under the house?

Tell us where you are seeing them and how the area can be reached. We will explain which places can be checked and treated safely.

Spiders or webs keep returning?

Ask about spider control

Tell us where you are seeing them, how often they appear and anything you have already tried.